Reference

Terms and Conditions That Govern Your Account

Before you open an account or make any deposit via DANA, OVO, or GoPay, these terms set out what we expect and what you can expect from us.

DANA, OVO, GoPay acceptedAccount eligibility appliesLocal law governs accessOne account per personTerms updated as needed
memo4d Terms and Conditions That Govern Your Account
KEAMANAN DAN KEPERCAYAAN

How We Protect Your Account and Data

Account Security

Your account is protected with password authentication and OTP verification on login. We do not store full wallet credentials — DANA, OVO, and GoPay connections are verified at the point of transaction only.

Data Handling

We collect only the information needed to run your account and process payments. Your personal data is not sold or shared with third parties outside of what is required to process DANA, OVO, or GoPay transactions.

Cookie Use

We use cookies to keep your session active and to remember your wallet preference between visits. You can manage cookie settings in your browser at any time without losing your account.

Requesting Changes

To update your registered details, request a data summary, or ask for account closure, contact our support team via live chat or email. We aim to action all account-related requests promptly.

HUBUNGI TIM KAMI

How to Reach Us About These Terms

Live Chat Reach our support team directly through the live chat window on this site. Available around the clock for account questions, terms clarifications, and wallet issues.
Email Support Send a detailed query to our support email if you need a written record. We respond to terms-related requests, account disputes, and eligibility questions via email.
Account Help Centre Our help centre covers common terms questions — from deposit rules for DANA and GoPay to account suspension policies and how to request account closure.

Common Questions About Our Terms

You agree to use the account personally, provide accurate registration details, and follow all rules covering deposits via DANA, OVO, or GoPay. Access depends on local law in your region.

We may update the terms at any time. Changes are posted on this page with immediate effect. Continuing to use your account after a change means you accept the updated terms as written.

Breaches such as sharing login access, running multiple accounts, or attempting to manipulate game results may lead to account suspension and forfeiture of any pending wallet balance pending review.

Each payment method must be linked to your verified account name. Mismatched wallet details will delay or block a withdrawal. OTP confirmation is required for each transaction to protect your funds.

Contact our support team via live chat or email to request a summary of the data we hold on your account. We will process the request and respond in line with applicable local data handling rules.

Access to memo4d depends on local law and is available only where such use is permitted in your region. Players in Bekasi, Tangerang, and other areas should confirm eligibility based on local regulations.